On Windows XP computers, download the Windows XP compatible version of the Norton Remove and Reinstall tool. Run the Norton Remove and Reinstall toolĭownload the Norton Remove and Reinstall tool. If you have Norton Family, you need to uninstall it before you run the Norton Remove and Reinstall tool. If you are on a Mac, read Remove all Norton programs for Mac using the RemoveNortonMacFiles tool. Norton Remove and Reinstall tool is used to uninstall and reinstall or remove your Norton device security product on Windows. Requires your device to have an Internet/data plan and be turned on.Download and run the Norton Remove and Reinstall tool for Windows **Norton Cloud Backup features are only available on Windows (excluding Windows 10 in S mode, Windows running on ARM processor). See /virus-protection-promise for complete details. The refund does not apply to any damages incurred as a result of viruses. Any refund will be net of any discounts or refunds received and less any shipping, handling and applicable taxes, except in certain states and countries where shipping, handling and taxes are refundable. If you have a bundle (a qualifying subscription from NortonLifeLock purchased with either another offering from NortonLifeLock, or a third party offering), your refund will be limited to the Manufacturer’s Suggested Retail Price of only your qualifying subscription for the current term, not to exceed the total bundled price paid. If a Norton expert is unable to remove the virus from your device, then you may receive a refund based on the actual price paid for the current term of your qualifying subscription. *Virus Protection Promise: To be eligible, you must have a qualifying subscription that is automatically renewing. Important Subscription, Pricing and Offer Details:
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